Providing Love and Care for Pets

Poop Scooping is a Dirty Job so let us clean it up for you!!!!!!!!!

Gertrude’s Poop Glean up

MONTHLY RATES Rates Start From Once a Week Twice a week Three x's a week Four x's a week Five x's a week   $25.00 $45.00 $65.00 $75.00 $100.00                                     We accept cash, checks, PayPal and credit cards.   We Love Rescue Groups and Pet Foster Families. We offer Special Pricing for you to say, Thank You for your Love and Dedication as a Animal Care Taker .   Call for Details!!   SIGN-UP TODAY BY CALLING 817-528-7004    A one time surcharge may be added if your property has not been cleaned recently: First time Clean up: First hour Rates Starting From $35.00 After first hour $10.00 every 15 minutes   One time clean up fees: Rates Starting From: $30.00 per 1/2 hour Free estimates for any property

Policies & Procedures

What We Will Do:

* We will thoroughly clean your yard free of pet waste, double bag and haul away.

* We will disinfect tools and shoes after each cleanup.

* We will make every effort, to the best of our knowledge, to inform you of any concerns regarding your pets stool.

 * Will treat all pets and owners with kindness, respect and professionalism.

What We Cannot Do:

* Jump over a fence due to gate being locked.

* Not responsible for common trash, just poop but can be arranged for extra a charge.

* Enter your yard if your pet is aggressive and out in the yard.

* Service your yard thoroughly with heavy leaves, high grass (Lawn mowing can be arranged for extra charge), rocky areas, muddy or debris. We will do the best we can under these circumstances.

* Remove Non-Solid, Loose Stool (Diarrhea)

Billing Procedures:

Invoices are delivered by e-mail the day before Service.

Also can be prepaid for 1 month Service at a time.

You may pay your invoice by check, cash or credit card. The option to sign up for monthly auto debit is available on our website  

There is a $40 fee on all returned checks due to insufficient funds.

We do not require a contract.

 You may stop and continue service as the need arises. If you suspend service, please note that if your pet is still continuing to use the yard, there may be an additional charge on your next visit due to the additional accumulation of waste. We require a 30 day notice of cancellation. If service is cancelled mid-month, no refund will be given.

 *Unrestricted Access to Service Area:

We must have unrestricted access to the area to be serviced. If you have a lock on your gate, you must provide us with a key or lock combination to service your yard in a timely manner. There must be a properly functioning latch on your gate that is accessible from inside and outside.

We cannot service your yard if your gate is somehow “rigged” in a manner that does not guarantee secure closer.

 Attempted Non-Service Visit:

If your scooper attempted to service your yard but was unable due to locked gate, aggressive dog in yard or any reason beyond our control, we will return on your next scheduled service day. A note will be placed on your front door explaining the reason for the non-serviceable visit. Credits cannot be applied due to situations beyond our control.

 Inclement Weather Policy;

If we are unable to service your yard due to heavy rain or lightning, ice or snow or any other severe weather, we will return on the next scheduled service day. Your monthly rate will remain the same due to double the amount of waste on the next scheduled visit.

Holidays:

We observes the following holidays: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve and Christmas Day. If your service day falls on one of these observed holidays, We will make every attempt to adjust the schedule to service your yard on a day before or after the holiday. If that is not possible your yard will be serviced on your next service day. However, credits cannot be applied due to non-service on a holiday.

 Discounts:

We believe in rewarding our customers who refer our company. You will receive a $10 bill credit with each paid referral you send to Gertrude’s Pet Service Poop clean up would like to thank you for allowing us to take care of the “dirty work” of pet ownership. If you ever have any questions or concerns, please feel free to call us Monday thru Friday 8am – 6pm or Saturdays 8am – 2pm.

This is not a contract for service. It is an agreement that the customer has read and understands Gertrude’s Pet Service Poop clean up terms and polices as set forth on this form.